Effective Date: 12/2/2023

Welcome to Alpine Overland Gear! Please read these Terms of Service ("Terms") carefully before using our website or purchasing our products.

1. Acceptance of Terms:

By accessing or using the Alpine Overland Gear website (the "Site") or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

2. Product Information:

Alpine Overland Gear strives to provide accurate and up-to-date information about our products on the Site. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, specifications, or other content.

3. Ordering and Payment:

To purchase products from Alpine Overland Gear, you must provide accurate and current information during the order process. By placing an order, you agree to pay the specified price, including any applicable taxes and shipping fees. Payment methods accepted will be detailed on the Site.

4. Shipping and Delivery:

Alpine Overland Gear will make reasonable efforts to ensure timely delivery of products. However, we are not responsible for delays due to factors beyond our control. Shipping times and costs are provided during the checkout process.

5. Returns and Refunds:

Please refer to our "Return Policy" for information about returns and refunds, which is incorporated by reference into these Terms.

6. Intellectual Property:

The content on the Site, including text, graphics, logos, and images, is the property of Alpine Overland Gear and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

7. Privacy Policy:

Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

8. Limitation of Liability:

To the extent permitted by law, Alpine Overland Gear shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or our products.

9. Governing Law:

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

10. Changes to Terms:

Alpine Overland Gear reserves the right to update or modify these Terms at any time without prior notice. The effective date at the top of these Terms will indicate the date of the latest revisions.

Contact Information:

If you have any questions about these Terms, please contact us at contact@alpineoverlandgear.com.

By using our Site or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms.

90 DAY RETURN POLICY

Effective Date: 12/2/2023

Thank you for choosing Alpine Overland Gear! We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 90-day return policy for eligible items. Please read the following terms carefully:

1. Return Eligibility:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Items that show signs of use, wear, or damage will not be eligible for return.

2. Initiation of Return:

To initiate a return, please contact Alpine Overland Gear Customer Service at contact@alpineoverlandgear.com within 90 days of the original purchase date. Please provide your order number, the reason for the return, and any relevant details.

3. Return Authorization:

Upon approval of your return request, you will receive a Return Authorization (RA) number. Please clearly write this RA number on the outside of the package. Returns without a valid RA number will not be accepted.

4. Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that the returned item reaches us. Alpine Overland Gear is not responsible for items lost or damaged during return shipping.

5. Refund Process:

Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return is approved, a refund will be processed to the original method of payment within a reasonable timeframe.

6. Non-Refundable Items:

Certain items are non-refundable, including:

• Gift cards

• Downloadable software or digital products

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at contact@alpineoverlandgear.com. We will provide instructions for returning the item and, upon verification, will either replace the item or issue a refund.

8. Exchanges:

Alpine Overland Gear does not offer direct exchanges. If you need a different size or color, please return the original item following the return process and place a new order for the desired item.

9. Cancellation of Orders:

Orders can only be canceled if they have not been shipped. Once an order has been shipped, our standard return policy applies.

10. Modification of Terms:

Alpine Overland Gear reserves the right to modify or terminate this return policy at any time. Any changes will be effective for orders placed after the date of modification.

If you have any questions or concerns about our 90-day return policy, please contact us at contact@alpineoverlandgear.com.

Thank you for choosing Alpine Overland Gear!